Your Privacy Comes First at tuan88
We handle your account details, payment information and personal data with the same care we put into our live tables and slot lobbies. This policy explains exactly how...
How We Protect Your Information
tuan88 collects personal data — your name, email, phone number and payment details — only to set up your account, process deposits via DANA, OVO, GoPay and QRIS, and keep your lobby access secure. We encrypt all transactions and never sell your information to third parties. Your data stays with us and our trusted payment partners in supported regions where local law
permits. We retain account records for compliance and dispute resolution, then securely delete inactive data after the retention period ends.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
Why Your Data Is Safe With Us
Encryption Standard
All account logins, payment submissions and personal details travel through SSL/TLS encryption — the same standard banks use for online transfers.
Payment Partner Vetting
DANA, OVO, GoPay and QRIS integrations are audited annually. We only work with providers that meet Indonesia's financial data protection rules.
No Third-Party Sales
We never sell, rent or share your personal information with advertisers, data brokers or unrelated companies — period.
Regular Security Audits
Our systems undergo quarterly penetration testing and vulnerability scans to catch and fix potential weak points before they matter.
Compliance Team
A dedicated compliance officer oversees data handling, retention schedules and policy updates to stay aligned with Indonesian regulations.
Incident Response Plan
If a breach occurs, we notify affected users within 48 hours and work with authorities to investigate and prevent recurrence.
How Our Policy Stacks Up
| Data Minimalism | We ask only for what's needed to run your account and process DANA, OVO, GoPay and QRIS payments — no unnecessary fields. |
|---|---|
| Transparent Retention | Every data type has a clear retention window. Account records stay for 7 years for compliance; marketing data deletes after 12 months if you opt out. |
| User Rights | You can request, correct, download or delete your personal information anytime through your account or by emailing our privacy team. |
| Cookie Clarity | We use session cookies to keep you logged in and analytics cookies to improve the lobby experience — both are optional and clearly disclosed. |
| Third-Party Limits | Payment processors and hosting providers see only the data they need. No data brokers, no ad networks, no surprise integrations. |
| Policy Updates | When we change this policy, we email you 30 days in advance and ask for your consent before the new terms take effect. |
| Indonesia-First Approach | Our policy aligns with Indonesian data protection standards and respects local payment regulations for QRIS, DANA, OVO and GoPay flows. |